Refund policy

We want you to shop with confidence at BubJoy.

If you’re not completely satisfied, we offer a 30-day free return and refund policy.

Return Eligibility

  • Requests must be submitted within 30 days of delivery

  • Items must be unused and in original condition

  • Proof of purchase is required

Refunds

Once your return is received and approved, refunds will be issued to the original payment method within 5–10 business days.

There are no return handling fees for approved returns.

Please contact our support team before sending items back.